Short-term solutions utilized by our panelists during the initial shutdown:
University of South Dakota Law Library:
Littler:
Drake Law Library:
University of Nebraska:
Does your organization continue to have remote workers? Make sure they have a plan for their tech needs!
1. Ensure that they have all the needed equipment. Create a checklist of everything they will need and purchase items recommended by your IT department. Examples:
2. Ensure that the remote work plan addresses the following technology concerns:
More Sources:
Kent State University: https://www-s3-live.kent.edu/s3fs-root/s3fs-public/file/Telecommute%20IT%20checklist%200.pdf
UC Santa Barbara: https://www.it.ucsb.edu/flexible-work-arrangements/checklist-are-you-ready-work-remotely
From our panelists:
Drake University Law Library:
University of South Dakota Law Library:
University of Nebraska Schmid Law Library:
Littler:
Tips from the panelists:
Tips from our participants:
From Gail Wechsler:
Google voice phone number for library so not exposing home cell number.
From Hyla Bondareff:
Also, with an iPhone, you can change the phone settings and turn off ‘show my caller id’
From D. Nixon:
Most phones have that, but then people are reluctant to answer anonymous calls.
From Therese Arado:
My voicemail says to email me. (Karen Wallace adds: I have my voice mail set to go directly to my email as an attached sound file.)
From Melissa Hassien Fayad:
I have my work phone transferred to my home phone for WAH days. Unfortunately, that means that I may not recognize non-work numbers and have answered the phone to scammers.
From Susan Urban:
We’ve been using Skype for Business for a few years already, and it was very easy to set that up on personal phones to receive and make calls from the work number on our cell phones.
More Sources:
Dorothy Leonard-Barton & William A. Kraus, Implementing New Technology, Harvard Business Review (Nov. 1985):
https://hbr.org/1985/11/implementing-new-technology
Don't dismiss this article because it is from 1985! Key points: