Printing and Copying

Refund Instructions

To request a refund from any computer with an internet connection:

  1. Go to
  2. Enter your Drake username and password.
  3. Once you are logged into the PaperCut system, select Recent Print Jobs from the left-hand menu.
  4. When the list of recent print jobs appears, locate the job for which you would like to request a refund.
  5. In the right-hand status column for that job, click the Request Refund link.

The image below shows the Recent Print Jobs page.

Request Printing Refund

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